FAQ

KESVARA SUPPORT

Find answers about the Kesvara rechargeable magnetic wall sconce, installation, recharging, delivery, and returns.


What is the Kesvara rechargeable magnetic wall sconce?

The Kesvara rechargeable magnetic wall sconce is a cordless wall light designed for modern indoor spaces. It combines a slim, contemporary look with rechargeable power and a magnetic mounting base, so you can create warm ambient lighting without traditional hardwiring.

Does the wall sconce require hardwiring?

No. The Kesvara wall sconce is designed as a cordless, rechargeable light, so it does not require a permanent power cable or traditional hardwired installation. Always follow the product instructions and make sure the chosen mounting surface is suitable.

Where can I use the Kesvara wall sconce?

It is designed for modern indoor spaces such as bedrooms, bedside areas, living rooms, hallways, entryways, reading corners, and areas beside artwork or shelving. Choose a location where the light can be mounted securely and used comfortably.

How does the magnetic mounting work?

The wall sconce uses a quick-release magnetic base designed to hold the light securely while allowing the lamp to be detached for recharging. Install the base according to the product instructions, choose a suitable surface, and ensure the light is securely attached before use. The product has a 50 cm vertical design.

How do I recharge the wall sconce?

Detach the light from its magnetic base for recharging, then reinstall it when ready. The product page states that the light provides up to 40 hours of light. Use the charging method and instructions supplied with your product, and allow it to charge in a suitable, dry location.

Is the Kesvara wall sconce suitable for outdoor use?

The Kesvara wall sconce is presented for modern indoor spaces. Unless your product documentation specifically states otherwise, use it indoors and protect it from rain, water, and excessive moisture.

How do I clean and care for the light?

Switch the light off before cleaning. Use a soft, dry or slightly damp cloth and avoid abrasive cleaners, solvents, and excess water. Follow any care instructions supplied with the product.

How much does shipping cost?

We offer free standard shipping on orders shipped to the United States, the United Kingdom, and Italy. Orders are typically processed within 1–2 business days, Monday to Friday.

How long does delivery take?

After dispatch, orders typically arrive within 3–7 business days in the United States, 4–8 business days in the United Kingdom, and 4–8 business days in Italy. Delivery times are estimates and may vary because of your location, carrier delays, or other external factors. Tracking information is sent by email once the order ships.

How can I track my order?

Tracking information will be sent by email after your order has shipped. If you have an existing-order question, contact contact@kesvara.com and include your order number.

Can I return my wall sconce?

Yes. You may request a return within 60 days of receiving your order. The product must be in its original condition, with the original packaging and accessories included, and must not show signs of misuse or damage. See our Refund & Return Policy for full details.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect. Contact us before sending anything back so we can review your request and provide the correct return instructions.

How can I contact Kesvara?

Our customer support team is available 24/7. Email us at contact@kesvara.com. If you are contacting us about an existing order, include your order number so we can assist you more quickly.